Recent Updates: We are open and ready to serve your vehicle!

The health and safety of our customers and employees is our top priority. To minimize contact, Free Pick Up and Drop Off within a 10 mile radius is available as well as payment via phone. All vehicles will be subject to a wipe down on high contact points before and after service. Click here to make an appointment!

5

This was my first time dealing with Velocity and I can not say enough about their service and personnel. I called on a Tuesday to have my serpentine belt replaced and they were able to get me in two days later, my first day off from work. Jerome was very pleasant and kept me apprised every step of the way. They did an inspection which was very thorough and for the first time since I've owned my vehicle I know exactly what future service I need. I especially like the way the recommendations are laid out, up front and easy to see what are the most critical needs and the least critical. I think I have found my go to mechanics.

Thank you for the kind words Marilyn. We try to be as transparent as possible so our customers can see exactly what our technicians see. It is great to know you appreciate that!

- Velocity Motors
5

HUGE shout out to the Velocity Motors team. They did an oil change for me today on my Silverado. They came and got my truck. Were so kind and kept me informed all the way through. And they saved me $$$. I 100 percent recommend them and they now have a life long customer. Thanks Velocity Team. Randall LeMay.

Thanks Randall! We appreciate your trust very much!

- Velocity Motors
5

Very friendly, professional staff. I had to hang out in the lobby while my vehicle was being looked at and was treated with snack and hi-speed internet. Highly recommend!

Thank you Dante!

- Velocity Motors
5

Great service from these guys always

Thanks Kevin. We always enjoy working on the cleanest Lexus in Grand Rapids!

- Velocity Motors
5

I've taken my car into them a couple times now. The service is great, and they don't try to sell unnecessary services to you. A friend of mine recommended I come here and I'm thankful he did! I live on the NE side of GR and it's totally worth the drive!

Thanks for making the drive Jamie. We appreciate you!

- Velocity Motors
5

Thank you for all your help with our vehicle. It has been a complicated and long process because of our warranty but you guys stayed right with it. We finally have a vehicle that works and operates as it should. Thank you for everything.

Thank you for hanging in there Elma. We appreciate you choosing us!

- Velocity Motors
5

I was so upset when Scarlett my 2015 Kia stopped running. I called the guys at Velocity Motors and they were so helpful! They hooked me up with a clean loaner car and got back to me about my vehicle within 24 hours of drop off. The diagnosis was not pretty, deep engine troubles. Jerome called me and explained that the car was probably still under warranty (i hadn't even thought of that, I've never had a vehicle with a warranty) and suggested I take it to Kia for further inspection. They didn't charge me a dime for either the loaner or the diagnosis so while I can't speak personally for their mechanical skills their customer service skills are spot on. It's great to know we have another reliable and trustworthy business here in Dutton. They will definitely be my first call with any issues in the future!

Thanks Michelle. We are always glad when a customer is able to avoid costly repairs!

- Velocity Motors
5

Everyone was nice. They spoke to you not at you about different services that pertain to your needs. Highly recommend

1

Absolutely terrible customer service and the owner is extremely rude!!! Don’t even waste your time!

5

Brought my car in for a oil change and received excellent service.