Recent Updates: We are open and ready to serve your vehicle!

The health and safety of our customers and employees is our top priority. To minimize contact, Free Pick Up and Drop Off within a 10 mile radius is available as well as payment via phone. All vehicles will be subject to a wipe down on high contact points before and after service. Click here to make an appointment!

5

1

Took my grandmother's car for a subframe bushing replacement on her jetta, I noticed that the engine had the same back and forth movement as it did previously, after inspecting the "replaced" part I discovered that the part was the original part the vehicle came with and was in fact never replaced. The following day, a Monday I went to Velocity Motors to express my concern with the owner Brent, that concern was that the part looked too old, had too many cracks and was too dirty for 50 miles, he became very rude and hostile and kept saying I was accusing him and his business of I don't know what exactly, and even asked me to leave. I did some research and discovered that Volkswagen has revisions for their parts, the original part that came on the vehicle had a B stamped on it which was a part that was stopped being made, the new parts i purchased from the Volkswagen dealer for the second time both have Q's stamped which is the only revision you can purchase from the dealer, I even asked the part salesmen if he could print something out where it shows when the revisions occured, even after these facts, the revision documentation and the visual condition of the part I asked for a refund on the parts that were never installed and the owner Brent just has become more hostile and even threatened to call the police. Not only did I over paid for the service, but I had to purchase the parts two times, and now I'm being threatened to have the police called on me. The first picture is of part 1K0199868B, which is the original part the car came with, the second is 1K0199868Q which is the revision version of the part. *Update Just received the subframe back from Velocity with the second set of parts I purchased and needles to say it came back improperly installed and broken, I've updated the pictures with the results.

5

Loved the atmosphere and everyone was very professional and I am appreciative. I was referred by a friend and I will be referring my friends going forward.

5

Thankful for this local place to bring my import! Very up front and professional with no issues. I was recommended by a friend and I will in turn be recommending this place to others.

5

Good place, very nice people. They did routine maintainance and checked the car for all major problems. Sent me a text with all of the problems detected and their respective solutions.

5

I've known Brent (owner) for a long time. He's an honest, caring individual that truly cares about his customers. They are fair, fast, and friendly. Their mechanics know their stuff and do an outstanding job. Velocity Motors is the only place I'll take my vehicles for service!

5

Great people always aiming to please. Friendly, honest and trustworthy.

5

Very thorough and knowledgeable, definitely will go back!

5

Velocity Motors continues to do great work and very professional and reasonable

1

Alex, please let us know what happened so we can make it right. Thank you.

- Velocity Motors