Recent Updates: We are open and ready to serve your vehicle!

The health and safety of our customers and employees is our top priority. To minimize contact, Free Pick Up and Drop Off within a 10 mile radius is available as well as payment via phone. All vehicles will be subject to a wipe down on high contact points before and after service. Click here to make an appointment!

5

I've never had good experiences at dealerships in Grand Rapids that are locally owned. Every car that I've bought from a dealership like that always broke down on me, the salesmen were very pushy & I gave in to everything they told me. When my boyfriend showed me the 2005 GMC Yukon Denali we purchased yesterday, it was everything I wanted. Black, leather seats, sunroof, nice rims & window tint - I swore it was too good to be true! We went down to test drive it & from the beginning I could tell that Brent was a great person. He wasn't pushy, & he told us everything we needed to know about the vehicle & why the price was lowered. He gave me the car fax without question & didn't hide the fact that the vehicle had been in a very minor accident. We test drove it & I fell in love. He did whatever it took to get us in the Yukon. We got approved & it was literally the easiest car buying experience I've ever gone through! Brent is an awesome person to work with, & I would recommend Velocity Motors to anyone who is looking for a trustworthy, non-pushy, tell you exactly what you need to know dealership! :) Thank you for all that you've done for us, Brent!

Thanks Alyssa! It was my pleasure working with you guys. Thank you so much for your business!

- Velocity Motors
5

By far, the best experience that I have ever had purchasing a car! I would go back here every time! Brent was honest and efficient! Great car selection!

5

Excellent service!!!! It was so easy to purchase here, and we are extremely happy with our purchase. Definitly would recommend them to anybody. Well worth the drive

5

Had a great experience at Velocity Motors...bought a 2012 Town N Country from them about 2 weeks ago and loved the process here. Took a test drive and then got back and discussed the vehicle and had no pressure to buy that you might get at bigger dealerships. Got a good deal on the new vehicle and on our trade in. Brent was very honest about the vehicle and told us about all work done to it. The listing showed remote start but on test drive noticed it didn't have it. We asked Brent about that and he apologized for the mistake on listing and offered to install an aftermarket remote starter for us at no additional cost. All around great experience from test drive to the final purchase. Would certainly recommend this dealer to others and if I find myself in need of another car in the future I would go back here. Thank you so much Velocity Motors for a great van for my family!

5

My wife and I had been looking for a used SUV for months and we both have very high standards for cleanliness of the vehicle and for customer service. Velocity Motors checked both boxes with ease. The 2012 Grand Cherokee we got was in near mint condition and detailed to perfection! Brent and Cami, the Office Manager, were outstanding to work with. Both were very casual (not pushy) but still informative and the operations of the dealership is very logical and practical. The te...

1

Frustrated beyond belief. Spent more on repairs replacing transmission and AC — and rear shocks next — since we bought CRV earlier this year than what we owe on the vehicle. Rear shocks have to be replaced next. Questioning their inspection process.

Alan, I am very sorry to hear of your frustration. Your daughter bought the CR-V with 175,000 miles and we did provide a 3,000 mile warranty in an effort to avoid expensive repairs right away. When you and I talked last month about the transmission the vehicle was well out of warranty but I thought I offered a good deal of help to reduce the cost of the repair which you declined. I'm sorry about the shocks, but they were not in need of replacement when we had the car. I would be more than happy to have our service department replace them at a reduced rate. Please call us at 616-710-5598 and I'll be glad to get involved.

- Velocity Motors
5

Had service done on my truck. Very fairly priced, quick turn around! Very happy customer.

5

I purchased a car from Brent in November 2019. He was courteous, communicative, and offered a very fair price for both my trade and my purchase. Low pressure sales and a low mileage luxury vehicle. Obviously a family run and oriented business - my kiddos loved the snacks :) I would gladly do business with Brent in the future.

5

Never been more impressed with a service department! Brent is absolutely amazing! Unless it's covered by my warranty, I will not go anywhere else for vehicle repairs in the future! I know where my kids will be buying their first cars!!

5

If you are in the market for a quality used vehicle contact Velocity Motors for excellent customer service. Brent Kilmer and the staff at Velocity Motors do a fantastic job. From sales to service, I would highly recommend giving Velocity Motors a shot and skip going to the big car lots.