I was so upset when Scarlett my 2015 Kia stopped running. I called the guys at Velocity Motors and they were so helpful! They hooked me up with a clean loaner car and got back to me about my vehicle within 24 hours of drop off. The diagnosis was not pretty, deep engine troubles. Jerome called me and explained that the car was probably still under warranty (i hadn't even thought of that, I've never had a vehicle with a warranty) and suggested I take it to Kia for further inspection. They didn't charge me a dime for either the loaner or the diagnosis so while I can't speak personally for their mechanical skills their customer service skills are spot on. It's great to know we have another reliable and trustworthy business here in Dutton. They will definitely be my first call with any issues in the future!
Thanks Michelle. We are always glad when a customer is able to avoid costly repairs!
- Velocity Motors